Privacy Policy

01 Overview

This Privacy Policy describes how Aronix ("we," "us," or "our"), operated by Aronix and located at Shop 19, Future Commercial Hub, Kukatpally Main Road, Hyderabad, Telangana 500072, India, collects, uses, discloses, and safeguards your personal information when you visit our website, use our services, or interact with us in any way.

By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree to these terms, please discontinue use of our Services immediately.

02 Information We Collect

We collect various types of information in connection with the services we provide, including:

2.1 Information You Provide Directly

• Personal Identification: Full name, date of birth, gender, nationality
• Contact Details: Email address, mobile number, WhatsApp number, physical mailing address
• Business Information: Company name, job title, industry, business registration details
• Account Credentials: Username, password (encrypted), security questions
• Financial Information: Billing address, payment method details (processed securely via third-party gateways)
• Communications: Emails, messages, support tickets, form submissions, and any other correspondence you send us
• Project Details: Requirements, specifications, and content you provide for service delivery

2.2 Information Collected Automatically

• Usage Data: Pages visited, time on site, links clicked, features accessed
• Device Information: IP address, browser type and version, operating system, device model
• Location Data: General geographic location based on IP address
• Performance Metrics: Load times, error logs, crash reports
• Referral Sources: How you arrived at our website (direct, search engine, referral, social media)

2.3 Information from Third Parties

• Social media profiles when you connect or log in via social accounts
• Business partner and affiliate referral information
• Publicly available professional information (e.g., LinkedIn profiles)
• Analytics providers such as Google Analytics

03 How We Use Your Information

We use the information we collect for the following purposes:

3.1 Service Delivery

• To provide, operate, and maintain our services and website
• To process your orders, payments, and service requests
• To manage your account and deliver contracted services
• To send transactional communications including service confirmations, invoices, and updates

3.2 Communication & Marketing

• To send promotional emails about new services, special offers, or other information you may find valuable
• To send service updates, newsletters, and company announcements
• To run targeted advertising and retargeting campaigns
• To personalize your experience on our website and services

3.3 Improvement & Analytics

• To analyze usage patterns and improve our website and services
• To conduct research and development of new features
• To monitor the effectiveness of our marketing campaigns
• To generate aggregated, anonymized statistical insights

3.4 Legal & Compliance

• To comply with applicable laws, regulations, and legal processes
• To protect our rights, privacy, safety, or property, and that of our customers
• To detect, prevent, or address fraud, security breaches, or technical issues
• To enforce our Terms and Conditions and other policies

04 Notification and Communication Consent

When you provide us with your contact information and consent to receive communications, you agree that Aronix and its affiliates, including My Inbox Media ®, may contact you via:

• Email: Service updates, newsletters, promotional offers, and important account notifications
• SMS (Short Message Service): Time-sensitive alerts, OTP verification codes, appointment reminders, and promotional messages
• OBD (Outbound Dialing): Automated voice calls for service notifications, reminders, and promotional campaigns
• WhatsApp: Service updates, customer support, promotional content, and business communications via the WhatsApp Business platform
• Google RCS (Rich Communication Services): Enhanced messaging with rich media, interactive elements, and verified business communications
• Push Notifications: Real-time updates via our web or mobile applications
• Other Digital Platforms: Any emerging or future digital communication channels we may adopt

4.1 Scope of Consent

Your consent covers, but is not limited to, communications regarding:

• New service launches and feature announcements
• Special offers, discounts, and promotional campaigns
• Industry news, tips, and educational content
• Company updates, events, and invitations
• Personalized recommendations based on your service usage
• Surveys, feedback requests, and market research
• Account activity, security alerts, and important notices

4.2 Opt-Out Rights

If you prefer not to receive such updates or marketing communications, you may opt out at any time by:

• Clicking the "Unsubscribe" link in any email we send you
• Replying "STOP" to any SMS message
• Contacting us directly at info@aronix.shop
• Writing to us at our registered address
• Updating your communication preferences in your account settings

05 Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties for their own marketing purposes. We may share your information in the following limited circumstances:

5.1 Service Providers

We engage trusted third-party companies and individuals to facilitate our services ("Service Providers"), including payment processors, cloud hosting providers, email delivery services, analytics companies, and customer support tools. These Service Providers have access to your information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

5.2 Business Transfers

In the event of a merger, acquisition, restructuring, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website prior to your information being transferred and becoming subject to a different privacy policy.

5.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency), including to meet national security or law enforcement requirements.

5.4 Protection of Rights

We may disclose your information when we believe disclosure is appropriate to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, or violations of our Terms of Service.

06 Cookies and Tracking Technologies

We use cookies, web beacons, pixel tags, and similar tracking technologies to enhance your experience on our website and to collect analytics data.

6.1 Types of Cookies We Use

• Essential Cookies: Required for the website to function properly. These cannot be disabled.
• Analytics Cookies: Help us understand how visitors interact with our website (e.g., Google Analytics).
• Functional Cookies: Remember your preferences and personalize your experience.
• Marketing Cookies: Used to deliver targeted advertisements and track campaign effectiveness.

6.2 Managing Cookies

Most browsers allow you to control cookies through their settings. You can set your browser to refuse all cookies or to indicate when a cookie is being sent. However, please note that some features of our website may not function properly if cookies are disabled.

07 Data Security

We implement industry-standard security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL/TLS encryption for all data transmissions
• AES-256 encryption for data stored in our databases
• Regular security audits and penetration testing
• Strict access controls and employee data handling training
• Multi-factor authentication for system access
• Regular backups and disaster recovery procedures

Despite our best efforts, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

08 Your Rights

Subject to applicable laws, you have the following rights regarding your personal information:

• Right of Access: Request a copy of the personal information we hold about you
• Right to Rectification: Request correction of inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data under certain circumstances
• Right to Restriction: Request restriction of processing of your personal data
• Right to Data Portability: Receive your data in a structured, machine-readable format
• Right to Object: Object to processing of your personal data for direct marketing
• Right to Withdraw Consent: Withdraw your consent at any time where processing is based on consent

To exercise any of these rights, please contact us at info@aronix.shop with the subject line "Data Rights Request." We will respond to your request within 30 days.

09 Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Specifically:

• Account information is retained for the duration of your account plus 3 years after closure
• Transaction records are retained for 7 years in compliance with financial regulations
• Marketing communication preferences are retained until you opt out
• Website analytics data is retained for 26 months
• Support communications are retained for 2 years after resolution

10 Children's Privacy

Our Services are not directed to individuals under the age of 18 ("children"). We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at info@aronix.shop. If we become aware that we have inadvertently collected personal information from a child without parental consent, we will take steps to delete such information promptly.

11 Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other operational reasons. We will notify you of any material changes by:

• Posting the new Privacy Policy on this page with an updated "Last Updated" date
• Sending you an email notification if the changes are material
• Displaying a prominent notice on our website

Your continued use of our Services after the effective date of the revised Privacy Policy constitutes your acceptance of the changes. We encourage you to review this Privacy Policy periodically for any changes.

12 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: